Errors opening Office files after upgrading from Windows 7 to Windows 10

Do you see any errors when opening Office files after upgrading from Windows 7 to Windows 10?

Users experienced an error trying to open the file or This file is corrupt and cannot be opened.

Steps to solve the errors

  • Start Office 2013 applications
  • Select File > Account 
  • Under Account section, select update options and Update now to install the latest updates.

Related errors

Word experienced an error trying to open the file

Excel file will display an error if the file is corrupted.

Powerpoint application was unable to start correctly

Sorry, PowerPoint can’t read <filename>

The above stated messages may appear if we have insufficient updates on an Office program. These error messages also provides direct solutions if we understand them correctly. For instance, if the file is corrupted with word or excel, it is advised to check the same on other files or documents in your computer. If you get the same error codes with different files, then the issue is not with your files but it is with your program.

In such cases, follow the troubleshoot procedure to repair and fix office issues. Before you proceed with a repair procedure, make sure that you know your account details to re-download and activate your office program. It is because it needs to be re-activated after the repair procedure is done. Otherwise the program may go unlicensed. Office program can be activated through the user login credentials on which the product key is associated with your Microsoft Account. For specific standalone programs, it can be activated using a 25 character product key.

If you face any error codes while repairing an Office program, it is recommended to troubleshoot using advanced tools to cleanup the temporary files and remove the traces of corrupted office files before you install a new program.